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Pursuant to DENR-9 Regional Special Order No. 053 dated January 31, 2018, Hotline #8888 focal persons of the region joined in the Mindanao Cluster Orientation and Workshop for the Institutionalization of Hotline #8888 last February 15-16, 2018 held in Davao City.

Participants were oriented and capacitated on how to be able to immediately respond to issues/concerns and complaints through the hotline. To date, MGB-IX, through the Regional Public Affairs Office of DENR-IX has no pending complaint ticket.

"Hotline 8888 is a 24/7 national public service hotline operated by the Government of the Philippines. Also known officially as the Citizens' Complaint Hotline and as the President's Hotline, it was introduced on August 1, 2016 by President Rodrigo Duterte to allow the public to report poor government front-line service delivery and corrupt practices in all government agencies, government-owned and controlled corporations, government financial institutions and other instrumentalities of the government in the Philippines. This hotline is being managed by the Civil Service Commission under the supervision of the Office of the Cabinet Secretary which coordinates with the Office of the Special Assistant to the President and the concerned government agency for the prompt resolution of public grievances and to provide feedback on the action taken on citizens' concerns within 72 hours". (Source: https://en.wikipedia.org/wiki/8888_(Philippines)